OFFICIAL INFORMATION

Kasi-Link Legal & Safety Centre

Clear policies for passengers, drivers and anyone who wants to understand how Kasi-Link handles rides, safety, support and personal information.

POLICY LIBRARY

Everything in one place

Select a policy to read the complete current version.

How Kasi-Link collects, uses, protects and deletes personal information.

The rules that apply when passengers and drivers use the platform.

Delete inside the app or submit a deletion request without signing in.

Approval, safety, vehicle, location and platform obligations for drivers.

Pickup, conduct, payment, safety and vehicle-care requirements.

Safety commitments, live trip records, SOS use and incident reporting.

When passengers, drivers or administrators may cancel a trip.

How incorrect charges, duplicate payments and disputes are reviewed.

NEED HELP?

Include your registered email and trip reference when asking about an account or ride.